BBC London 94.9
Families should record conversations with builders, hairdressers and even photographers to ensure they stick to their word. So says a government minister - but would it work? What problems have you had with tradesmen or services and how did you resolve them?Record your builder to make sure he sticks to his word: New laws will help consumers enforce...www.dailymail.co.ukUnveiling a consumer bill of rights, business minister Jo Swinson said new laws would allow customers to enforce verbal agreements struck with everyone from builders to hairdressers.