About 30 million people came to Britain last year, about half of whom went to London. But in our area, only Newcastle features in the top 50 towns and cities to visit...behind Inverness and Nottingham. - Why aren't more people coming to the North East? A retired IT manager got frsutrated with call centre menus that he decided to set up a website listing all the sequences he claims will get you past all the menu options, instead of hanging on the line for as long as 6 minutes. - How does it make you feel when the automated voice appears on the line? Or maybe you've worked in a call centre - tell us your side of the story..